Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The period begins on the day on which you, or a third party designated by you (who is not the carrier), take physical possession of the products.

To exercise your right of withdrawal, you must inform us (Dermal Filler B.V.) of your decision to cancel this contract by sending a clear statement by e-mail to info@dermal-filler.dk. You may use the model withdrawal form below, but it is not mandatory. To meet the deadline, it is sufficient that you send your notice of exercising the right of withdrawal before the period expires.

Exceptions

Sealed products that are not suitable for return for reasons of health protection or hygiene are excluded from the right of withdrawal if the seal has been broken after delivery. No refund is given for these products.

Effects of withdrawal

If you cancel this contract, we will refund the purchase price of the returned products. Delivery costs are not refunded.

After we receive your statement, we will provide a return label. The return shipping costs are your responsibility; the corresponding amount will be deducted from the refund. The order must be handed in at a drop-off point that we designate.

The refund will be made without undue delay and at the latest within 14 days after we have received your notice of withdrawal and the returned goods. We will use the same payment method that you used for the original transaction, unless otherwise agreed. We reserve the right to withhold the refund until we have received and verified the goods.

Model withdrawal form

Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)

— To: Dermal Filler B.V., Hofdijkplantsoen 20, 7552 JC Hengelo, Nederlandene, e-mail: info@dermal-filler.dk

— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods / for the provision of the following service (*)

— Ordered on (*) / received on (*)

— Name of consumer(s)

— Address of consumer(s)

— Signature of consumer(s) (only if this form is notified on paper)

— Date

(*) Delete as appropriate.

Right of withdrawal